Important Message About Replies To Messages
Posted Oct 09, 2020 8:42PM UTC
Please read this; it's important for anyone who recently replied to a message on the site or is waiting for a reply. I’m sending an extra newsletter this week to get the word out.
A member reported a bug in our messaging system yesterday. If you replied to a message someone sent you, instead of sending the reply, the site was moving the message to the trash. I found the problem and fixed it this morning. This was, of course, a huge bug, and I'm sorry for everyone's inconvenience.
If you've only sent messages to other members – new, first-time messages – this doesn't affect you. But if someone wrote you and you wrote back (even a new reply in an old ongoing conversation), you'll need to double-check whether your message went through. Unfortunately, the text of any reply you sent is gone.
What To Do:
- Go to your trash folder
- Look for any conversations you didn't mean to delete.
- Open the conversation and click the "Undelete" button.
- Open the conversation again now that it's in your inbox, and send your reply.